Privacy Policy

1. Introduction

GentleEnter Limited operates the website gentleenter.com. We take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you use our social casino platform.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Company Information

This website is owned by gentleenter.com company. The gentleenter.com company address is:

Contact email: support@gentleenter.com

3. Information We Collect

3.1 Information You Provide

We collect information that you provide directly to us, including:

• Contact information such as name and email address when you contact us
• Communication preferences
• Any other information you choose to provide

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service
• To respond to your inquiries and support requests
• To improve our website and user experience
• To monitor usage and analyze trends
• To detect and prevent technical issues
• To comply with legal obligations
• To enforce our terms and policies

5. Legal Basis for Processing

We process your personal data based on:

• Your consent when you provide information voluntarily
• Legitimate interests in operating and improving our service
• Compliance with legal obligations
• Performance of contract when applicable

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our website
• When required by law or legal process
• To protect our rights and safety
• With your explicit consent

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@gentleenter.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Secure server infrastructure
• Encryption of data in transit
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ.

We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Analytics

We may use third-party analytics services to monitor and analyze website usage. These services may use cookies and similar technologies to collect information about your use of our website.

The information collected is used to improve our service and understand user behavior.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes become effective when posted on this page.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: +64 9 638 3777
• Email: support@gentleenter.com
• Email: info@gentleenter.com
• Email: contact@gentleenter.com

15. GDPR Compliance

For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR). For detailed information about your GDPR rights, please visit our GDPR Rights page.

16. Cookie Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

17. Do Not Track

We respect Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

18. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).

These rights include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

We do not sell personal information to third parties.